Engineering Onboarding Program

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Engineering Onboarding Program (EOP) gives you a broader picture of Infobip Engineering before you dive deeper into your team and role. With more than 100 teams and over 1000 people working across different products and technologies, the program helps you understand how the bigger engineering landscape fits together.

EOP is a set of technical sessions led by experienced engineers who are happy to share what they know. You get practical insights, useful examples, and materials you can come back to later. The program runs every two months and lasts one week in Vodnjan. Depending on your role and team, you will attend a different mix of sessions that cover engineering structure, ways of working, infrastructure, tools, products, and architecture.

The idea is not just to listen, but to take part. You will be encouraged to think critically, solve problems, and try guided exercises that show how backend or frontend services are developed and deployed inside the Infobip ecosystem.

EOP also includes activities that reflect Infobip's culture and values, so you can feel more comfortable and connected when you start.

Each edition comes with materials you can return to whenever you need them, so you can keep learning at your own pace.



Interview with lecturer Josip Antoliš

Hi! I am Josip and I am an engineering onboarding program regular. I host presentation of PaaS (Platform as a Service) requirement area projects that generally solve some common problems like service discovery, monitoring, CI/DI pipeline, that sort of thing. And I host the practice session on the same topic.

I have definitely learned a lot from holding those presentations. For starters, I am a way better presenter now than I was when I began. It also boosted my confidence with Q/A sessions and live coding. It also gave me the opportunity to prepare learning materials that are now available to everyone and can be reused outside of the EOP. That reduced the number of 'How do I do x?' type of questions that I get on a daily basis.

I also see it as a big responsibility. One of the benefits of EOP is to put new hires in touch with more senior employees. So I am not only talking about our tech stack, I am also presenting Infobip culture here. Am I approachable enough? Am I open minded and inclusive? Am I knowledgeable enough? I hope I am, but that is the sort of questions that keep popping up in my mind.

We in the organization team have struggled a bit with passing the company culture on to new generations. It is hard to do over conference calls and shared screens. Lately we have introduced more group challenges and activities beyond just presentations, and this helps with feeling of camaraderie in the group. That is good, we can see how each month a fresh class of Bippers graduates from EOP, and then they go back to their individual teams and they still keep in touch. They remain each other's contacts in different requirement areas, someone to help out and to share experiences with.

On the other hand, those shared activities and the practice session in particular, they help me as a teacher to evaluate the attendees in more realistic environment. Not only technical and theoretical things that get covered in job interviews, but also stuff like collaboration skills and work ethics.

All in all, I really enjoy my work on engineering onboarding program and I am grateful for the opportunity to be a part of it.



Engineering Onboarding Program survey results

Total of 74 answers across 2024, 2025 and 2026.

AreaGrade
Program content level4,64
Trainers performance level4,69
Organisation and support overall4,81
Beneficial to understanding of organisational structure and working methodology4,77
Beneficial to understanding of requirement areas, scope of work, technologies and tools in use4,70
Beneficial in recognising principles and values of Infobip engineering culture4,80
Beneficial in relating how the system works and the interactions of its parts4,73
Beneficial in terms of influencing my future performance4,53
NPS (Net Promoter Score)4,82


Feedback on the Engineering Onboarding Program

'Just want to thank everybody who participated in preparation or presenting materials and also organizers. It is really visible hard work behind it and I really appreciate it. In my 10 years experience with various companies, this is the first time I got such amazing onboarding with a lot of information and now I feel that I am already part of the Infobip family and I can interact with anybody from company and understand Infobip internals. Thank you, amazing job, I mean it! :) Just continue with this and all next newcomers will enjoy it for sure :).'

Anonymous

'The benefit is moving common engineering overview from the team into one common standard way for everybody. For me as Team CI user EW helped to touch Infobip application development workflow in backend practice before start working with this. And also to be familiar with more Engineering Bippers. I'm in touch with some of speakers and participants during my work.'

Andrey Losenkov, Saint Petersburg, Russia

'Engineering week was a big positive for me. As a newcomer, it helped me realise how my future role as a developer impacts Infobip and the real world as well. That way I was better able to connect on a more grounded level to what I was going to be doing.

By going through each individual area and getting to know the people behind the products, it all became much more real and interesting. We were shown what purpose each area serves and in some cases exactly how to make something similar ourselves.

Which I think is a great way to provide the attendee with a feeling of accomplishment. Encouraging them to develop further.'

Andrija Matijević, Zagreb

While we constantly improve the program to make it easier to go through, don't think that the program is a complete piece of cake. It will take you energy and focus as you can see from the feedback of some of our team members. We look forward to hearing your honest feedback so we can see how to make it better.



What comes next

After IOA and EOP, you start focusing more on your role, your team, and the activities in your onboarding plan.

You keep learning through mentoring, documentation, internal videos, links, use cases, and practical tips from the team.

The goal is simple: to help you feel confident, supported, and ready to contribute as you settle into your work.


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